Free Shipping over $150
Free Shipping over $150
For product information, orders, and sales inquiries, you can reach our customer support team via:
Email: [email protected]
To place an order:
The standard shipping takes 8-14 business days. Other following shipping methods depending on your location and order:
Yes, we offer international shipping, but shipping prices and conditions may vary depending on local regulations.
For delayed orders:
If the shipment is delayed by 6-14 business days (excluding weekends), you can report the matter to our support email. We will investigate the matter. If shipping insurance was paid, we offer a refund or free reshipment. However, if shipping insurance isn’t paid, RCDbio is not liable to offer any support.
For lost packages:
If the tracking shows the order as delivered but the customer hasn’t received it, they will need to pay a 15% restocking fee based on the total order– provided that shipping insurance was paid. We do not offer any assistance if shipping insurance is unpaid.
We also request customers check with their local post office to verify if the order is being held for pickup. If not, they can submit a letter from the post office or customs (if they have received one) confirming whether the item was confiscated.
We recommend our customers consult your local laws and guidelines before buying any product from RCDbio. However, if customs hold your package, contact our support team at [email protected] with your order details.
It typically takes 24-48 hours for USPS tracking to update after your order has been shipped. If your tracking information hasn’t been updated within this timeframe, please reach out to us at [email protected].
If your order is returned to us due to an incorrect or incomplete shipping address, or if it’s unclaimed by you, the following policies apply:
Please ensure that your shipping address is correct before completing your order to avoid these charges.
Use the search bar on our website or visit our shop to find specific products by name, category, or keyword.
RCDbio offers a range of research products including Nootropics, SARMs, longevity, metabolic, and natural compounds.
Product availability is displayed on each product page. If an item is out of stock, you can enter your email to subscribe and get restock updates.
We recommend handling and storing according to standard laboratory guidelines. All products should be stored in a cool, dry place away from heat and sunlight.
Yes, all products on RCDbio undergo rigorous testing and quality control to ensure purity, potency, and quality.
All the information related to the mission statement, methods, materials and testing is provided on our quality and control page.
Yes, we provide certificates of analysis with our research chemicals and compounds. You can find the desired certificates here.
Customer reviews are available on our product pages. Click on the “Reviews” tab to read the experiences of other buyers.
The loyalty rewards program is designed to appreciate our regular customers and purchases. Each purchase at the RCDbio shop grants you reward points, which can be used to buy products in the future.
You can earn rewards in several ways, including:
Refer friends: Invite friends and get rewards when they make a purchase.
Sign in to your RCDbio account and go to the “Loyalty Rewards Program,” where you’ll find the redeemable points that can be used to make purchases.
No, RCDbio reward points are generally valid for a lifetime. However, if your points expire, please reach out to our sales team at [email protected] for assistance.
Yes, the RCDbio rewards program is available for all our loyal customers, including international orders. However, shipping charges may apply depending on your location.
Please read our terms and conditions before using the RCDbio website and/or placing an order.
We do not typically accept returns. Please refer to our return policy for more details.
Yes, refunds are available for orders that are being processed. Once your order has been shipped, it is no longer eligible for a refund.
At RCDbio, we protect our customers’ personal information, including email addresses, billing details, and contact numbers. Our website uses encryption and we do not share your information with third parties.
You can join our affiliate program through the RCDbio website. For any questions, feel free to contact us at [email protected].
For product information, orders, and sales inquiries, you can reach our customer support team via:
Email: [email protected]
To place an order:
Yes, we use 256-bit encrypted SSL protection for all transactions, ensuring that your payment information is secure. We are also PCI compliant, meeting or exceeding all online shopping security standards.
The standard shipping takes 8-14 business days. Other following shipping methods depending on your location and order:
Yes, we offer international shipping, but shipping prices and conditions may vary depending on local regulations.
For delayed orders:
If the shipment is delayed by 6-14 business days (excluding weekends), you can report the matter to our support email. We will investigate the matter. If shipping insurance was paid, we offer a refund or free reshipment. However, if shipping insurance isn’t paid, RCDbio is not liable to offer any support.
For lost packages:
If the tracking shows the order as delivered but the customer hasn’t received it, they will need to pay a 15% restocking fee based on the total order– provided that shipping insurance was paid. We do not offer any assistance if shipping insurance is unpaid.
We also request customers check with their local post office to verify if the order is being held for pickup. If not, they can submit a letter from the post office or customs (if they have received one) confirming whether the item was confiscated.
We recommend our customers consult your local laws and guidelines before buying any product from RCDbio. However, if customs hold your package, contact our support team at [email protected] with your order details.
It typically takes 24-48 hours for USPS tracking to update after your order has been shipped. If your tracking information hasn’t been updated within this timeframe, please reach out to us at [email protected].
If your order is returned to us due to an incorrect or incomplete shipping address, or if it’s unclaimed by you, the following policies apply:
Please ensure that your shipping address is correct before completing your order to avoid these charges.
RCD Bio uses 256-bit encrypted SSL protection to safeguard your private information. We are PCI compliant, ensuring that your data is secure and protected against unauthorized access.
No, we do not trade, rent, or sell email addresses to third parties. Your email address is used solely for communicating news about new products, services, and promotions, and you can opt-out at any time.
We use your postal address only for shipping orders and contacting you about your orders. Telephone numbers are used to contact customers with questions or provide information related to their orders. We do not trade, rent, or sell postal addresses or telephone numbers to any other parties.
RCD Bio uses 256-bit encrypted SSL protection to safeguard your private information. We are PCI compliant, ensuring that your data is secure and protected against unauthorized access.
No, we do not trade, rent, or sell email addresses to third parties. Your email address is used solely for communicating news about new products, services, and promotions, and you can opt-out at any time.
We use your postal address only for shipping orders and contacting you about your orders. Telephone numbers are used to contact customers with questions or provide information related to their orders. We do not trade, rent, or sell postal addresses or telephone numbers to any other parties.
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